QUALITY CONTROL, QUALITY ASSURANCE & ISO SYSTEM:

To do chemical analysis of milk, the union has made available advanced equipments in the main dairy laboratory and in the all laboratories of centers like Lahe Plant, Icecream Plant, Goa Plant, Jesingpura, THR Plant and Bakery unit made well equipped. Total 2, FT-1, FFT-2, six Milkoscan (FT120), six Indiscreen machines and two Marsh Milkoscan machine and NIR are functioning at main dairy lab and which are capable to give accurate information regarding adulteration. To count bacterial load in milk, the latest hitech Bactoscan machine is in function at main dairy laboratory. At Sumul Dairy for A1 & A2 protein examination, modern RTPCR machines are there.

The GCFID machines at main dairy laboratory, Lahe and Goa Plant have been installed to analyze milk fat quality.

At the main dairy laboratory as well as at all chilling centre laboratories and at Lahe plant B. R. digital machine was given which is useful to check the quality of the milk fat.

In the union's Navi Pardi unit, bakery & ice cream product and powder plant laboratories made well equipped with all means for the testing of the products quality as per FSSAI norms. To test Take Home Ration (THR) products quality, the well equipped laboratory made available at THR Plant, Chalthan.

Quality Management System: (ISO: 9001: 2015)

To match with as international standards regarding food safety, in fact our union had been achieved ISO:9002:1994 certificate by applying Quality Management System in the year 2000 only. Quality Management System made latest by getting ISO Standard upgraded as per 9001:2000 in the year 2000, Sumul Dairy Surat and Lahe Plant (Nashik) together was certified as per ISO:9001:2008 in 2008.

To maintain quality, it is necessary to be remaining alert for cattle care, milk society, Bulk Chilling Units, Chilling Centres, Milk transportation, mediating dairy units of the dairy during all these activities, the precaution and care to be taken and it is necessary that milk of good quality to be available to the customers be careful, also. In October 2013, our Navi Pardi Centre also been certified with ISO: 9001:2008 certificate. At present from January 2017, all chilling centers been certified with new standard ISO: 9001:2015.

We could have done improvement in the quality of the milk step by step. At rural level 6 societies had received ISO 9001:2000 certificates in 2005. Also, that had been revaluated in 2008, and got renewed certificates up to 2011. In April 2010, more 26 societies have received ISO: 9001:2008 certificates and at another 49 milk societies, in April 2011 survey was conducted by the "Sai–Global, Australia" & all these 49 societies were got awarded ISO: 9001:2008 certificates. In the year 2013–14, more 50 societies were certified with ISO 9001:2008 under quality management system. Total 355 Societies were certified with ISO 9001:2008. All the BCUs have been certified with new standard ISO: 9001:2015 from March 2017, at present. In the year 2018-19, more 50 societies were awarded ISO: 9001: 2015 certificates under quality management system, now there are total 449 milk societies got awarded ISO: 9001:2015 certificates.

Sumul Dan Factory, Bajipura, got awarded ISO: 9001:2015 certificate by implementing Quality Management System, also.

Sumul Bakery & Icecream plant at Navipardi also awarded ISO: 9001:2015 certificates by implementing Quality Management System, also.

Food Safety Management System: (ISO 22000:2005) And FSSC:

In the year 2000, by obtaining Codex (HACCP9000) certificate we became prepared with this design to maintain International Food Safety norms

In 2006, Food Safety Act as similar to ISO Standard 22000, by implementing such certificate was received in November, 2008. Also, in March 2014, all the Chilling Centers being certified with ISO: 22000:2005 food safety management. As per Food Safety Act and standard 2006, our responsibility will be up to “Grass to Glass”. To assure that milk doesn’t contain any harmful elements to health, Sumul dairy, Surat & Lahe plant (Nasik), both together being certified with ISO: 22000:2005 in the year 2008 by the SGS certification body operated from UK.

Sumul Bakery, Powder Plant & Icecream Plant at Navipardi also awarded ISO: 22000:2005 certificates by implementing Food Safety Management System.

In the March 2020, all the units of Sumul Dairy have been certified with ISO 22000:2018. Sumul Dairy, Surat and Navi Pardi have been certified with FSSC 22000. Sumul Dairy, Surat and Navi Pardi awarded with “Halal” certificate.

Management System (ISO) Training:

External training for internal auditors of food safety & quality management system is being given to 20 employees from plant, engineering, laboratory, marketing, purchase & HR regarding ISO 22000:2018 standards through DNVGL and 20 employees were given training of internal auditors regarding new standards ISO:9000:2015 and ISO:9001:2015 by DNVGL. 43 officers from Sumul Dairy were appointed as ISO internal auditors for ISO: 9001:2015 & ISO: 22000:2005 and 45 officers were appointed as internal auditor for ISO: 14001:2015 those who are being conducting audit at every 6 months interval.