Surat District Co-Operative Milk Producers' Union Ltd
Email: root@sumul.coop
Email: career@sumul.coop
Phone: +91 261 2537693
Phone: +91 261 2537694
Phone: +91 261 2531137
Fax: +91 261 2533572
Url:
Post Box No. 501, Sumul Dairy, Surat - 395 008, Gujarat, India
Surat, Gujarat 395008
sumul-quality-policy

Total Quality Management

To make chemical analysis of milk to make Sumul & chilling centres laboratories & Ice cream plant & Bakery unit well equipped with well advanced equipments total 2 FT-I, FFT -2, 6 milko scan (FT 120) which are up graded with FT-I & 6 milkoscan machines & 2 Marsh milko scan machine which is capable to give accurate information regarding adulteration in milk & 2 milko scan minor are being activated in union laboratory. At Sumul Dairy for Al & A2 examination modem RTPCR machines are there.


At the main laboratory & all chilling centre laboratories & at Lahe plant B. R. digital machine being given which are useful to check the quality of the fat of the milk.

A new unit of the union at N avipardi, as per FSSAI examination of bakery & ice cream products laboratory is made well equipped with all means.

Sumul Mobile Laboratory

First time in India, Sumul Dairy has started “Testing on wheel” a mobile laboratory from August 2017 for customers of Surat city to test milk & its products free of cost. And second mobile laboratory started from November 2017 which is analyzing milk samples of society members at society. An intension to start mobile lab is to aware/inform customers that whether they consuming milk & its products are of as per standard or not. In this mobile laboratory fat, SNF or any other adulteration is being tested. It is made well equipped with modern equipments to test milk & its products. It can be tested any other adulteration made in ghee and for that BR machines are being installed. Mobile lab will be available at which place, a time schedule is being advertised in various news paper for that.

For the customers of Surat city a customer care department was established. In which customer care operator clarify that deviation or any defect of milk sample tested by customer based on mobile lab data.

Customer is being informed if result is not as per the standards.

Under the new food safety act, if it is found any chemical or biological defect in the samples taken by them may lead to spoil the reputation of Sumul, may get punishment & humiliation. To avoid such we all are in try constantly to be aware at every stage from rural milk collection to customer, in every field & bound to food safety & quality by our team work.

By following ISO system we could make remarkable improvement in the quality of milk from rural area. During the year there is an improvement observed in the temperature of raw milk, acidity and in MBR.

Quality Management System : (ISO: 9001: 2015)

To get step matched with the inter national levelrules ofFood safety, our union had grabbed the certificate ofISO 9002: 1994 from the year of 2000. In the year 2003 it had been upgraded ISO standard to 9001: 2000 & we made our quality management system advanced as per that standard. Sumul Dairy, Surat & Lahe plant (Nasik) to gather certified with ISO: 9001: 2008 in the year 2008.

For quality it is necessary to be alert for cattle care, BCU, chillingcentre, Milk transportation & the central unit of the dairy during all these activities precaution & care to be taken & to see that customer should get clean & good quality milk also it is necessary. Our all four chilling centers ( Navi Pardi, Bajipura, Nizar And Uchchhal ) also being recertified with international standard level Quality Management System 9001 :2008 certification in October, 2013. At present from January, 2017 all chilling centres being certified with new standard ISO: 9001:2015.

We could improve persistent step by step improvement in the quality ofthe milk. At rural level 6 societies had received ISO 9001:2000 in 2005 & that had also been revaluated in 2008 & renewed up to 2011.In, 2010April more 26 societies have received ISO: 9001:2008 certificate. IN April, 2011 another 49 milk societies were surveyed by the "Sai - Global, Australia" & all these 49 societies are nominated to issue ISO: 9001:2008 certificate. In the year 2013-14, 50 societies more certified with ISO 9001 - 2008 quality management system. Total 355 Societies & all chilling centers are being certified with new standard ISO: 9001 : 2015 from March 2017.

In Sumul Dan Factory, Bajipura Documentation work of ISO: 9001:2015 of Quality management systems to implement.

A new addition ofISO 9001 :2008 will be ISO 9001:2015 will be implemented at Sumul Dairy, surat from January, 2018.

Sumul Bakery & Ice cream plant at N avipardi also documentation work ofISO: 9001:2015 of quality management system to implement.